EB70S Only charges to 20%.

Product Discussion BLUETTI EB Series
1

My EB70S will only charge up to 20%, with either the AC charger or the DC charger hooked up to my solar panel.

Help!

2

Hi @ElectricJohnson4678 , the SOC of the EB70s is not correct.
Please try to do a complete cycle of charge and discharge to correct the SOC. The problem will be resolved.
Please follow the steps below:

  1. Please discharge all the power (charge AC & DC appliances with the power station till it is out of power and turns off automatically);
  2. Please charge it again, please do not load any device when charging it, and do not interrupt it while in charge.
  3. Once the power is 100% fully charged, turn off the machine, and leave it the whole day.
    Please let us know if it does help.
3

Hi there. I discharged until it turned off automatically and then charged with no load overnight. Still only charges to 20% as before. What now? Warranty replacement?