Hi there!
I have a Bluetti EB70 station, and by mistake, I tried to charge it with a power unit from a Bluetti AC200P station. After that, it doesn’t charge by its own power unit, and on INPUT shows error code U170, E000 on OUTPUT. There are no problems with charging something from it. Power unit has green light and clicking from time to time. Is there some kind of defence from power overload? How to fix it? @BLUETTI @BLUETTI_CARE
Hello, regarding this issue, the only option is to send it back for repair.
@BLUETTI I see, thanks. Does Bluetti has authorized service center in Ukraine?
It appears that the station was damaged due to the use of a power unit from another station. Perhaps it would be worth considering a different type of charging port to prevent such cases.
From a customer’s perspective, if a device has a particular charging port, they generally expect it to be safe to use with a different power unit. For example, if a device has a USB Type-C port, in 99% of cases nothing happens when it is charged with a third-party or out-of-the-box charger.
Hello, I have sent you the repair information via private message.
Hello, i am currently experiencing the same issues with my Bluetti EB70. It cannot charge itself with the solar panels connected to its input and cannot charge when connected to its power supply. I am from the Philippines and I do not think there are any near Bluetti service centers near my location.
You can contact the purchasing platform for repair. They usually provide support or guidance for warranty claims. Please make sure to provide your order information and product details to help them assist you better. If you need any more help, feel free to let me know!