EB3A inverter overload 1st Day on UPS mode

Product Discussion BLUETTI EB Series
1

EB3A just arrived, low wattage (40w) internet equipment and receiving “Inverter Overload” on UPS mode within 4 hours of hooking it up.

Any solution to this issue, or should I return it?

Thank you!

2

@bluetti_dantinphiligmailcom Please provide me with the firmware version and series number of your EB3A. We can check if there is the latest firmware for your case.

5

@bluetti_dantinphiligmailcom This also requires the 13-digit serial number of your EB3A. So that our @BLUETTI_CARE team can better help you.

6

Here is the number you requested EB3A2322001596762

7

ARM Version v2062.03
DSP Version v2056.13

8

Well received. I’m sorry the the firmware is the latest one, please contact the CS department and exchange it.