In finding that my EB3a functions just like I would expect when it’s plugged into AC power, but if it is unplugged from AC and not being used, it falls asleep and can’t be woken without being plugged in to AC again where it will show it’s 98% or whatever it left off at.
As long as it’s being used to charge something, this doesn’t happen. If it’s not, it only takes a few hours before it’s off.
Eco mode shouldn’t come into play here but just for the sake of troubleshooting, it is off.
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What buttons are you pressing to “Wake” up the unit? My eb3a screen goes out after 30 seconds or so but a press of an operation button brings it back up and ready to use.
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@bluetti_jowens727gmailcom If the device can only be turned on if it is plugged into the AC, the machine may be broken.
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This is a little more than just the screen going off. All the outputs are offline and provide no power.
I’ve tried every button on the thing, but nothing happens.
As soon as I plug it in to AC it wakes right up and can be unplugged from AC and used like normal.
Thanks though!
@bluetti_jowens727gmailcom I suggest that you can contact the after-sale support and ask for the repair.