EB3A doesn’t show input watts

Product Discussion BLUETTI EB Series
1

I have a EB3A , on the screen it’s not showing input watts , when charging, but i know it’s charging because my batt % goes up , and i can see input watts on the app , but not on the screen, any suggestions?

2

Try a full Charge Discharge Charge cycle.
Try letting the battery charge for some time after it shoes 100%

Or if you still can send it back!

3

What method are you using to input a charge? I believe there are a minimum qty of watts required to appear in the display and if you are charging with solar with just a couple of watts they may not appear. Plug it into AC and see if your input watts appear after 10 seconds.

4

@bluetti_jasonmcmahon12gmailcom Is the input less than 10w?

5

It doesn’t show wattage when charging through AC , set to standard mode . But it does show the input AC watts on the app .

6

@bluetti_jasonmcmahon12gmailcom Is the battery fully charged?

7

MyEB3A is brand new. It was 65% charged when I got it. I plugged AC cord into unit and plugged into was. Under INPUT/WATTS is shows 000. I thought I should see like 265-300 watts. This should not happen to new unit which has never been used

8

Hi @kerwintl

is it the same like here?

9

@kerwintl It seems that there is a problem with AC charging. Does the DC charging work?

10

I have not used the DC side to charge anything yet