EB3A doesn’t show input watts

I have a EB3A , on the screen it’s not showing input watts , when charging, but i know it’s charging because my batt % goes up , and i can see input watts on the app , but not on the screen, any suggestions?

Try a full Charge Discharge Charge cycle.
Try letting the battery charge for some time after it shoes 100%

Or if you still can send it back!

What method are you using to input a charge? I believe there are a minimum qty of watts required to appear in the display and if you are charging with solar with just a couple of watts they may not appear. Plug it into AC and see if your input watts appear after 10 seconds.

@bluetti_jasonmcmahon12gmailcom Is the input less than 10w?

It doesn’t show wattage when charging through AC , set to standard mode . But it does show the input AC watts on the app .

@bluetti_jasonmcmahon12gmailcom Is the battery fully charged?

MyEB3A is brand new. It was 65% charged when I got it. I plugged AC cord into unit and plugged into was. Under INPUT/WATTS is shows 000. I thought I should see like 265-300 watts. This should not happen to new unit which has never been used

Hi @kerwintl

is it the same like here?

@kerwintl It seems that there is a problem with AC charging. Does the DC charging work?

I have not used the DC side to charge anything yet

I am having the same problem The beyond screen display for the power coming in either works and it’s not showing the right amount or it doesn’t work at all and shows zeros but on the app everything shows fine