Device does not exist

Product Discussion
1

My power station Bluetti AC180P is not registered. The message appears: Device does not exist
SN: AC180P2410000102585

2

Hi @hlitovolegovna

Welcome to the Bluetti Community Forum!

How do you try to register the unit?

greetings
Erik

3

Hi @hlitovolegovna, We’d like to know the channel where you made your purchase.
Could you send us a message with your order number, email address, and any other relevant details?
This issue may be difficult to resolve online, so we’ll apply for after-sales service on your behalf.

Thank you, @Selfmadestrom, for your attention and reminder.

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