@BLUETTI_CARE I installed the charger 1 in my coach near my circuit breaker panel using the supplied input cable and breaker from my starter battery. Then I ran the output 30 ft to the back storage bay where the AC300 resides. Hooked into PV DC1 input and switched to OTHER. I measure 56 volts at the PV connector Pins but the Bluetti is not picking up the charge .
Is there a distance limitation on the output cables BougeRV 30 Feet 10AWG Solar Extension Cable.
As with any battery charger, no matter the source of input, the charger should be as close to the battery being charged as possible.
Your setup using the OEM input cable is good, your output is not the best option. According to my calculations a 56V @ 10A load over 30’ with 10AWG cable is around 0.6V. You should see a charge.
What is the voltage at the end of the cable near the AC300?
As @Mandp mentioned, please provide more specific information. We believe this issue may be related to the vehicle’s voltage. Did you start the vehicle while charging? Could you record a video of the charging process, upload it to a cloud drive, and then share it with us?
Please also click the “!” icon in the top-right corner of the app to check the error code.
Additionally, please ensure proper grounding during installation. We have attached a grounding diagram for your reference.