Charger 1 Bluetooth not working

Product Discussion Accessories
1

Hi all,
The Bluetooth on my Charger 1 has stopped working and I’m wondering if anyone has had this same experience/knows a solution. When the unit was first installed it worked perfectly, then I didn’t use my van for about a month. When I next took the van out and tried to connect via the App, the Charger 1 didn’t appear under the list of available devices. The LED light sequencing on the unit itself appears good, and it seems one of my B210 expansion batteries is receiving watts from the charger, though I’m not able to connect to the Charger 1 and confirm this. Could there be way to reset the Charger unit, update FW or something similar?
Thanks kindly

2

Hi @Ewan, For this issue, please follow the steps below for troubleshooting:

  1. Upgrade the Bluetti app to the latest version.
  2. Try connecting directly via Bluetooth—does this resolve the issue?
  3. Manually enter the SN code for Charger 1. Can it connect this way?
  4. Uninstall the Bluetti app, reinstall it, and check if this helps.


If the issue persists, please share the SN code for Charger 1 and confirm whether it can charge properly. You can check the battery level via the B210 indicator lights or by connecting it to another power station.


We would also like to know the voltage setting during the last charging session. Please ensure it is not lower than the open-circuit voltage of the device being charged, as this may cause damage to the product.


If the issue cannot be resolved, we will assist you in arranging after-sales service.

3

Hi @Ewan, We haven’t heard back from you in a while and wanted to check if the issue has been resolved.
We suggest you contact the customer service team and arrange a repair service.
Please feel free to contact us if you need our help.

4

I am having the same issue here.
#1 app is updated on both devices
Ac200 elite new model
Charger 1.
Multiple green blinks upon switching breaker on followed by 24 blinks in 2 blink increments
#set to other in for car battery
Uninstalled the app and various other things the customer service rep made me do.

It did work when i first installed it for an overnight trip. On 12/26/2024 the problem above happened

Anyone solve this