I bought this power station to supply power to my boiler pump. The pump’s power consumption is 60 W. Eco mode is disabled, but when the main power goes out, the station turns off and does not power the pump.
I need to fix this issue because my apartment will freeze. What should I do? What other information about the power station do you need me to provide, and where can I find it, so that you can send me an update that will help fix this issue? EBЗА2524000669402
Hi @arturlegencuk, we would like to help you.
May I have the current firmware version of your EB3A?
Then we will check if there is any new firmware available.
@BLUETTI_CARE I can’t check it now, but 2 weeks ago I installed the latest updates and yesterday there were no new updates, so I can say that now there is the most current firmware version
Hi @arturlegencuk, we have some new firmware that hasn’t been released for batch update yet. We need your current firmware version to push it to you individually.
Please provide your current firmware version at your convenience, and we will apply for the push for you.