Bluetti Ac 200 P It does not charge with panels

suddenly today, my power station no longer charges from the sun with the pv200 panels (2 in series). I tried to charge it from the grid and everything works, I tried from the socket in the car and everything works, I changed the mc4-xt60 connection cable but neither of the 2 panels charges, either alone or in series. Could it be the connectors’ fault? at first sight they seem very solid and without problems…any ideas to help me. Grazie !

Hi @abatis, It seems that this AC200P can be charged via car charger, but suddenly fails to charge with solar power.
Both car charging and solar charging are DC charging. If the car charging works normally, it means the DC charging module of the AC200P is in good condition.
Next, we need to troubleshoot the solar charging cable or the solar panel. Please use a multimeter to test the output voltage of the solar panel. We look forward to your reply.