Hello, your device has been successfully unlinked.
Hi @PhilB, the number you provided is not the SN number, can you check it again?
Once you provide the SN number, we will unbind for you.
@BLUETTI @BLUETTI_CARE
Salutations, can you unbind my AC60P2340000611120 ?
It was bind to the seller email O****2f@gmail.com.
Thanks.
Hello, your account has been unlinked.
1 Like
@BLUETTI @BLUETTI_CARE Please unbind my unit EL100V22527009095037, old inaccessible email ta***n@ua.fm. Thanks in advance!
Hello, we have registered your request to unbind the account. Please wait patiently.
Hello, please unbind my device from email address. Device: AC180P2428001616871,
It’s bind to the email m****me@gmail.com
Thank you.
Hi @Anton4, we have unbound the device as requested. You can now register and log in.
I hope it does help.
Subject: Re: Unbinding Request
Hello,
Thank you for your patience. We have registered your request for unbinding. If you have any further questions or need assistance, please feel free to contact us.
1 Like
Hi @BLUETTI @BLUETTI_CARE,
Please unbind AC70P2403000424082 unit from its current account. Side note - somehow attempting to bind via Bluetooth and manually by scanning QR code on the back shows different owners, although the device code matches.
TIA!
Hello,
We have unbound the device for you. You can now rebind it or proceed as needed.
1 Like
@BLUETTI_CARE I posted this in another thread but maybe it was the wrong one.
Can you please unbind my elite100? It shows some strange email address even though I bought it new directly from you.
EL100V22522010460431
Thank you.
Hi @ocboat, we have unbound the device as requested. You can now register and log in.
I hope it does help.