AT1 Unable to communicate Wi-Fi or Wired Ethernet

I am setting up a new AT1 and 3 x EnergyPro 6k system. AT1 is wired to gird and house, but not yet to EP6ks. Grid pass through is working fine.

I am unable to connect the AT1 to a wireless network – it appears the network chip isn’t receiving a signal. I have tried multiple 2.4GHz network access points and am unable to connect. RSSI shows one bar even though the antenna is about 10 feet away.

I updated the app and firmware to the latest versions. Bluetooth control has no problems.

I also ran an ethernet cable from the ethernet port on the AT1 to the back of my ATT router and it connects, is seen, and is communicating, but I can’t get the app to see it no matter what I do. Where is the data going? How do I see it?

The AT1 identifies as a Windows Phone, has a valid MAC address, and accepts a DHCP IP address. It doesn’t show any of it in the APP.

Any help or ideas would be greatly appreciated.