I can’t turn off the Bluetti Elite 100 V2.
Apparently, it’s a hardware problem.
The reviews on the site where I purchased it contain the same problem as mine.
Can you confirm this is a defective batch?
It was purchased in October 2025.
Since then, it’s successfully turned off several times, but a month ago, the button simply stopped responding.
I have an Elite 100 V2 but I refuse to update it less I absolutely need to. It will remain on the stock firmware until it fails. With that said, I know the Elite 200 has a “Sleep Mode” setting available in Advanced Settings which may explain why it refuses to turn off. You can try ENABLING eco mode to see if it forcibly turns off when you hold the power button. Also make sure its not connected to grid power which is another reason why its not turning off.
Hello, please provide the firmware. Is the inability to shut down only when connected to AC or PV power? If so, this is normal.