AC70P brandnew does not charge thru wall outlet AC. Error E11B

AC70P brandnew does not charge thru wall outlet AC. Error E113

Followed all recommended steps in the app, still not working

Car cable charge works.

Hi @Kram, We wonder is there any instability in the power grid in your area?
We suggest you log into the Bluetti app, upgraded all the firmware to the latest one. After that, please go to Advanced Settings, find the Grid Self Adaptation mode, and then change the charging mode to Silent Charging. Does this make a difference?
I hope it does help.

Hi @Kram, We haven’t heard back from you in a while and wanted to check if the issue has been resolved.
Please feel free to contact us if you need our help.