Hi. My AC60 has suddenly stopped charging when plugged into the mains. Everything else works fine. Its now down to 9 percent charge. Solar charging still seems to work, but not mains charging.
Ive tried a different kettle lead, and a different power socket, so i have ruled them out.
Ive done a factory reset from the app, and that has made no difference.
It has been charging fine for about 3 months from the mains. It now doesnt even wake up when the mains are switched on, its like its dead…
Please check if it is not charging due to weak power grid first.
It is recommended to turn on Grid Self-adaption Mode first. If still can not be solved, you need to contact customer service to return the machine for repair.