Hi I have a AC50S and the AC Charger stops charging my unit. It just keeps blinking red and green. How can I have my AC Charger replaced? It’s still under 2 year warranty. Thanks.
Hi @mdavid, We would like to know what the battery level of the AC50S was when the issue occurred.
Can it be charged through solar power or car charging?
If you would like to obtain an AC adapter, please contact us via private message and provide your order number and email address. We will connect you with the appropriate customer service team to resolve the issue.
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Hi, the car charger works fine, only the AC adapter not working. How to get in touch with you guys? Can you get give me the email address? I tried emailing support-ph@bluettipower.com but they did not responded to me yet. Thank you
Hi @mdavid, We wonder which platform you purchased the AC50S from, if it is about our Philippines official store, please contact the email sale-ph@bluettipower.com. I hope it does help.
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