Hi,
For some time now, I’ve been unable to connect my AC300 to any 2.4 GHz Wi-Fi network. I’ve tried various power cycles and 2.4 GHz routers, but it won’t connect to any of them. I’ve seen here in the community forum that they sometimes release updates for various AC300s with this problem. Could this be my case? What other tests could I do to connect to the Wi-Fi?
Thanks
Hello, please tell us the SN code and firmware version of your device.
Hello,
The sn is
AC3002244001151184
Fw version:
Iot v 9014.13
Arm v 4037.07
Dsp v 4036.30
Bms v 1021.07
Hello, I have registered the firmware upgrade for you
Hello,
I can’t see any update for the AC300 from the app,
Thank you
Hello, the I0T firmware is already the latest. Please confirm that VPN is not enabled and try connecting with a 2.4G mobile phone hotspot.
Hello,
I have the same issue also using a mobile as hotspot,
is this something we can fix with a software upgrade?
Thank you