Can anyone with some knowledge of AC200PL confirm what the actual surge output power is (UK version), the website tech specs state 4,800W, yet the User Manual V2.0 states that it is 3,600W.
So unless I have misunderstood the information as presented, the information is not correct at one of these locations.
To clarify, the overload power (3,600W) is the maximum power that the AC200PL can handle for a short period, which allows for brief surges beyond its rated output. This is designed to accommodate temporary spikes in power demand, such as when starting motors or other inductive loads.
The peak power mentioned (7,200W) is the maximum instantaneous load the device can tolerate, but this should only be for very brief moments (usually under 0.1 seconds). The 4,800W listed on the website is indeed incorrect, and we will reach out to the team to have that updated.
In summary, for continuous operation, you should consider the overload power of 3,600W. The peak power is not intended for sustained use, as it can lead to overheating and potential damage to the components.
If you have any further questions, feel free to ask!
Thank you for the quick response, I missed “The peak power mentioned (7,200W) is the maximum instantaneous load” is this also a typo?
I am aware of how to use of peak power hence my question about the inconsistent information.
Also it should be noted that the AC200L has the same error on the product website this needs addressing asap as it can be deemed false advertising.
Thank you for your follow-up questions and for bringing the website inconsistencies to our attention – your feedback is extremely valuable and helps us improve.
Regarding the 7,200W Peak Power:
No, this is not a typo. The 7,200W peak power specification is correct.
Definition & Purpose: As mentioned before, this represents the absolute maximum instantaneous surge the inverter can handle for an extremely brief period, typically less than 0.1 seconds (100 milliseconds). Its purpose is solely to absorb the very initial, massive inrush current generated when starting large inductive loads like motors (e.g., refrigerators, power tools, pumps). Think of it as a “shock absorber” for electrical surges.
Crucial Limitation: This peak power cannot be sustained. It is not power available for devices to run on, even for seconds. Attempting to draw power anywhere near this level continuously would immediately cause the inverter to overload and shut down to protect itself, and could cause permanent damage.
Clarifying the Three Power Levels (AC200PL):
Continuous / Rated Power (2,400W): This is the safe, stable, and sustainable power output the inverter is designed to deliver indefinitely under normal operating conditions (within temperature limits). This is the power you should primarily plan your loads around.
Overload / Surge Power (3,600W): This is the higher power level the inverter can sustain for a short duration (typically seconds to minutes), crucial for handling the sustained starting surge of larger motors after the initial peak. This allows devices like refrigerators or air compressors to start and reach their normal running state.
Peak Power (7,200W): This is the absolute maximum instantaneous surge capacity (< 0.1s) for the initial spike of inrush current, as explained above. It is not a usable running power level.
Urgent Action on Website Errors (AC200PL & AC200L):
You are absolutely right. The listing of “4,800W” on the product pages for both the AC200PL and AC200L is incorrect. This does not align with the actual specifications (Rated: 2,400W, Overload: 3,600W, Peak: 7,200W).
We sincerely apologize for this error and any confusion or frustration it has caused. We understand the seriousness of providing accurate specifications, and the potential concerns regarding false advertising.
We are escalating this internally immediately (ASAP) and have already contacted the relevant web team. Our goal is to have the product pages for both the AC200PL and AC200L updated with the correct power specifications (2,400W Rated, 3,600W Surge, 7,200W Peak) as a top priority. We will follow up to ensure this is completed swiftly.
Thank you again for your diligence in spotting these inconsistencies and for pushing for clarity. Your understanding of peak power usage is evident, and we appreciate you holding us accountable for accurate information. Please let us know if you have any further questions while we work to correct the website.
