AC200P not charging

AC200P showed 100% charge shut down after 15 minutes powering a wifi router and tv. Screen then showed 0% and will not turn on long enough to initialize or take a charge from the brick. Also when I turn it on the fan kicks on immediately, which is odd. Any ideas?

Hey @Fig

Did you try to calibrate you unit?

greetings
Erik

2 Likes

Hi @Fig, Based on your description, we believe the SOC of your AC200P is inaccurate and needs recalibration.
Thanks to @Selfmadestrom’s suggestion, please follow the steps provided to recalibrate the system. This should help restore the correct readings.

Please follow the steps below to recalibrate it:

  1. Please discharge all the power (charge AC & DC appliances with the power station) until the SOC is 0%, turn off the machine, and leave it for 3 hours till it cools down.
  2. Please charge it again, please do not load any device when charging it, and do not interrupt it while in charge.

Please let us know if it does help.
If not, please contact us for further service.