It’s happened to me twice thus far. I have the AC200L in standard UPS mode and a smart switch. When the smart switch turns off and back on, the AC200L will stop charging from grid and continue discharging. Only after I disable AC outputs does grid charging resume.
Standard UPS, Standard charging mode.
Steps to reproduce:
- Ensure standard UPS mode.
- Activate AC output with load
- Observe grid is charging the unit
- Disconnect from grid
- Observe continued discharge via the AC output load
- Reconnect the grid
- Observe the unit does NOT charge from grid.
Anyone else seeing this?
@tripzero The issue has been reported to R&D and I will let you know ASAP if there is any update. Also, could you please provide me with the SN and the firmware version?
AC200L2352000899987
IOT: v9041.06
ARM: v2134.04
DSP: v2098.10
@tripzero Thank you. I will push a new firmware to your AC200L. Looking forward to your update. In case the firmware does not solve the problem, could you please take a short video about this issue?
@tripzero Is there any update you can share it with us?
I have not reproduced the issue since updating firmware. Issue may be resolved. Thank you.