Hi @moni, your ARM firmware is already up to date – simply update the app to the latest version to enable the System Switch Recovery function.
Please note that the AC output will only activate when the battery’s level is more than 5%.
When grid power is available, the output settings will resume as soon as the battery reaches 5%.
When grid power is unavailable, the output settings will only resume if the battery reaches 5% and the output has remained off for at least 30 minutes.
Additionally, if your Bluetti app has been updated to version 2.3.10, you’ll need to input the password 88888888 to enable this feature.
Hi @alexsav, thank you for contacting us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
By the way, please note that if you need my assistance, please @BLUETTI_CARE, otherwise, I might not see your message and be able to help you promptly.
Hi @moni, as far as I know, your requirement is to enable the System Switch Recovery function, is that correct? For this, there is no need to push any firmware to your device, as your current ARM version already supports this feature – simply upgrading the app will suffice.
RayBradbary’s request was for the latest firmware push, so we have sent DSP v2088.04 to his device accordingly.
Hi @alexsav, we have forwarded this to the technical team and requested them to push the update again.
However, your current firmware version is already quite recent. If you upgrade to the newly released app, does the System Switch Recovery function option appear? We look forward to your feedback.
@BLUETTI_CARE Im upgrade to the newly released app today, but the System Switch Recovery function option is not appear on this device AC200PL sn AC200PL2435000094621.
Hi @alexsav, your firmware is already the latest version.This function is enabled by default. Please discharge all the power and test if it works first.
Please note that AC output will only activate when the battery’s level more than 5%.
When grid power is available, the output settings will resume as soon as the battery reaches 5%.
When grid power is unavailable, the output settings will only resume if the battery reaches 5% and the output has remained off for at least 30 minutes.
Hi @Serhii_ua, thank you for contacting us.
I have applied to upgrade your system to our IT department. They will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
@BLUETTI_CARE same issue as highlighted in the attached thread, plus an issue with grid self adaptation been incorrectly changed to 120 volts when it should be 230 volts.
@BLUETTI_CARE Hi! Also i have a Bluetti AC300 and he has a next problem: incoming grid voltage is lower then 180V AC and bluetti cant charging? Can you apply new version of firmvare with low adn hight incoming voltage regukation? Bluetti ac300 s\n AC300223100524784, IOT v9014.10, ARM v4037.05, DSP v4036.02. Thanks!
Hi @luigi_tomaselli, thank you for contacting us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi @alexsav, we would like to help you.
Please note that the SN code consists of 13 digits after the model name (AC300). The SN code you provided only has 12 digits, so it appears incomplete.
Please send us a screenshot of your SN code interface so we can confirm the correct SN and apply for the new firmware push for you.
Hi @vovichv, thank you for getting in touch with us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.
Hi,
unit upgrade and now i can see advanced options for system switch recovery, unfortunately enable the option Is not working, It remain disabled (i already rebooted the unit and used the 88888888 password).
