AC180P turns off randomly

Product Discussion BLUETTI AC Series
26

@Yaroslav Let me check with our technicians. If I get any update, I will let you know ASAP.

27

I have been testing the new firmware for a couple of days. And it seems I have found steps to reproduce another bug. Now, everything works correctly at 100% charge. But when the battery discharges to 99% with the device connected to the power grid during the switch to charging mode, the device shuts down.

Steps to reproduce:

  1. Charge to 100%.
  2. With the grid, wait until the battery discharges to 99% and the device tries to switch to charging mode. (At this moment, the device shuts down completely)
    AC180P2349001578074
    ARM v2089.02
    DSP v2088.03
    BMS v1039.01
28

@okyesanap There is another new firmware, please have a test. Looking forward to your update.

29

@BLUETTI_CARE Thank you! Received the update. Will write a report in a few days - on Friday-Saturday.

30

I have the same problem:
AC180P2348000993279
ARM v2089.02
DSP v2088.02
BMS v1039.01

31

I have the same problem on my device:
SN: AC180P2349002018775
ARM: v2089.02
DSP: v2088.02
BMS: v1039.01

my post with details

32

@Jinx1991 @Grigoriy The new firmware will be pushed to your AC180P.

1 Like
33

@BLUETTI_CARE I have been testing for 2 days. My grid sometimes drops to values when the device stops charging. And even in this mode, there was not a single shut down. So I can say that the bug which was at 99%-100% charge was fixed. Well done!

1 Like
34

@okyesanap Thank you so much for your update.

35

Hello, I have the same issue.
SN: AC180P2349000435621
ARM v2089.02
DSP v2088.02
BMS v1039.01
Could you please sent the new firmware to my device ?

36

Hello, I have the same problem as well. Device turns off randomly + doesn’t work as an UPS when electricity in the apartment shuts down, could you please send me a new firmware with the fix? Thank you

SN: AC180P2349001064502
ARM: v2089,02
DSP: v2088,02
BMS v1039,01

@BLUETTI_CARE

37

After update to DSP v2088.04 problems gone and it is working fine, thanks!

38

Hello, I have the same issue. Could you please send me a new firmware with the fix? Thank you

SN: AC180P2348001002962
ARM: v2089,02
DSP: v2088,02
BMS v1039,01

@BLUETTI_CARE

39

@mykolasus @retrogott @Vlad1 The firmware will be pushed in 24 hours.

1 Like
40

Hey, could you also push new 04 firmware to me? Thanks!

AC180P2349000518238
ARM: 2089.02
DSP: 2088.03
BMS: 1039.01

1 Like
41

@onefoursix OK, we will.

42

I’m expecting new firmware too. Thx a lot.

AC180P2349000731658
ARM: 2089.02
DSP: 2088.02
BMS: 1039.01

Another question - When all users will be able to get actual firmware?

43

Hey, I have the same problem- my Bluetti completely shuts down when electricity goes off. I have to turn it on manually and then all works fine. Pls push this new firmware for me too

AC180P2349001626912
ARM 2089.02
DSP 2088.02
BMS 1039.01

Thanks

44

Hey, could you also push new 04 firmware to me? Thanks!

AC180P2349000913774
ARM: 2089.02
DSP: 2088.02
BMS 1039.01

45

@moni @Sergeylitv The firmware has been pushed, please check.

When a firmware upgrade has a large number of resolved cases, the firmware will be pushed to all users.

1 Like