AC180P clicking noise when chargin a gaming laptop during the game

Product Discussion BLUETTI AC Series
1

This is my device information:
SN AC180P2433000329332
IOT v9046,01
ARM v2125.03
DSP v2126.03
BMS v1048.05

The problem:
When I plug my gaming laptop into the power station, everything works fine initially. The station is quiet, and the output power shows a normal range (40-60 watts). However, when I start playing games, which increases the laptop’s power consumption, a strange clicking noise starts coming from both the power station and the laptop’s charger. At that point, the station displays an abnormal output of over 400 watts, which is highly unusual given that the charger is rated for a maximum of 280 watts.

I suspect this issue arises because the charger is receiving more power than it should, causing it to throttle internally. However, I don’t understand why the power station itself is making noise.

Important note: The issue with the charger noise does not occur when I use it with other power stations or when I plug it directly into a wall outlet at home.

Could you please provide guidance on this issue?

2

Hi @Volodymyr1, Regarding this issue, we would like to gather more specific information.
Please try to load other devices —does the problem occur with them as well?
Could you try using a different adapter for your laptop? We want to rule out any issues with the laptop adapter.

We see that your firmware is already up to date. Could you log into the Bluetti app and check if there is a “!” in the upper right corner? If so, please find the error code.

AC180
AC180305×668 23.2 KB

Additionally, could you record a short video demonstrating the issue? Please upload it to a cloud service like Google Drive or Apple iCloud and share the link with us. We will further investigate the problem.