I am hoping that Bluetti Care sees my help message.
(Quote from another user, as my problem is the same)
“I plugged it in and charged it to 100%. I then connected my computers. The power was never cut off at my home, but the “Short” light started flashing on my Bluetti and my computers shut down. The battery level of the AC180 at the time of the problem was 100%. I also disabled the ECO mode.”
I need help. Thank you.
My AC180 is doing the same as stated in the above quote. I was using it for AC Backup for my laptop, which uses very little power. After a while the AC180 shuts down with a error and short message. I have not experienced any other house hold power issues.
My Firmware is LoT v9046.01
ARM 2107.03
DSP 2102.04
P/N 17.0301.1185-O5A5
I have had this unit for over 30 days so my Amazon return is no longer valid so I must now rely on warranty help. I’m hoping this message gets to the right department. If I have posted in the wrong area, would someone be so kind as to point me in the right direction, as right now I can’t use this expensive device for the intent I p purchased it for.
Sincerely,
Ed