180p screen glitch

went to turn my bluetti on today to charge up and the screen was all out of wack, it’s very odd I tried to turn it off and on and nothing. it’s still charging my phone and stuff but I can’t read anything on the screen.

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Hi and welcome to the forum.

This looks like a case for @BLUETTI_CARE.
To help with the troubleshooting:

  • is there anything displayed, or does the screen remain black?
  • can you connect via Bluetooth? If not, ensure you have the latest version of the app and try again.

@Clarkson420 Can you operate your AC180 via APP normally?