TOU - issues

@Power Hi,

Thank you for reaching out about the issue you’re experiencing. We have a firmware update available for the 100V2 that may resolve this problem.

Could you please provide your serial number and the current firmware version? We will register your request and push the update to you.

Looking forward to your reply!

@BLUETTI

can you let me know the pending update file name or version please and the s/n of the device(s) … I installed a DSP or ARM update on both EL100V2 devices a few days ago, but am not sure it was the one are asking me to wait for. There are no updates pending right now, it might have already been done.

I think there are still Schedule related issues:
SOC range = 15% ~ 98%
0:00 ~ 7:00 = Off Peak
7:00 ~ 15:00 = Peak
15:00 ~ 16:00 Off Peak
16:00 ~ 21:00 Peak
21:00 ~ 23:00 Undefined
23:00 ~ 23:59 Off Peak

at 06:00 this morning SOC = 70% Grid Input = 0 (should have been charging - wasn’t)
at 19:49 this evening SOC = 43% Grid Input ?
at 19:50 this evening SOC = 43% Grid Input = 723 (output = 123) (charging - should not be tho)
at 20:03 this evening SOC = 50% Grid Input = 0 (output =123)