Server Status: Not Connected - Bluetti Server Outage?

[Droogan]

Also happening to me. Can only access my Elite100 and Elite30 via Bluetooth today.

[soylentgreen]

I was able to connect just now, but some features such as graphs of power and energy statistics are showing server side errors like this.

[pjcar55]

I called they have issues with cloud Will not be fixed till Monday at earliest.

[direstraits71]

Working now in California. 10:51 PM Pacific Daylight time. Hope for details and its permanent.

[Emax]

It started working again for me, at 2 AM EST.

[ricjo]

Its working for me now too.

[Yazz]

Still not working on my AC300. The Apex 300 is working.
In Boston.

[JXP]

My cloud connection restored before midnight 5/24/2026…. No data gaps today Monday 5/25.

[BLUETTI_CARE]

Hi @GregM, thank you for contacting us. This is indeed a known issue caused by a server upgrade. We have already applied an urgent fix on Monday.

Could you please check and confirm whether you are now able to connect normally?

Please note that this forum will soon be merged with the App Community. If you have any questions in the future, please get in touch with us through the App Community.

The official announcement is as follows.

BLUETTI Community Migration Announcement

[a5121a16-cf68-4d67-8e40-15457c9a3076] Dear BLUETTI Members , We would like to sincerely thank all of you for your continued support and love for the official BLUETTI Forum over the years. As BLUETTI continues to grow and evolve, we are committed to creating a more seamless and convenient user experience for everyone. To better connect our products, services, and community interactions, the original BLUETTI Forum will soon be officially discontinued, and all community features will be full…

[BLUETTI_CARE]

Hi @dmc, thank you for your detailed and professional analysis — it is very insightful.
This is indeed a known issue caused by a server upgrade. We have already applied an urgent fix on Monday.
Could you please check and confirm whether you are now able to connect normally?

Please note that this forum will soon be merged with the App Community. If you have any questions in the future, please get in touch with us through the App Community.

The official announcement is as follows.

BLUETTI Community Migration Announcement

[a5121a16-cf68-4d67-8e40-15457c9a3076] Dear BLUETTI Members , We would like to sincerely thank all of you for your continued support and love for the official BLUETTI Forum over the years. As BLUETTI continues to grow and evolve, we are committed to creating a more seamless and convenient user experience for everyone. To better connect our products, services, and community interactions, the original BLUETTI Forum will soon be officially discontinued, and all community features will be full…

[BLUETTI_CARE]

Hi @ricjo, thank you for letting us know.
This is indeed a known issue caused by a server upgrade. We have already applied an urgent fix on Monday.
Could you please check and confirm whether you are now able to connect normally?

Please note that this forum will soon be merged with the App Community. If you have any questions in the future, please get in touch with us through the App Community.

The official announcement is as follows.

BLUETTI Community Migration Announcement

[a5121a16-cf68-4d67-8e40-15457c9a3076] Dear BLUETTI Members , We would like to sincerely thank all of you for your continued support and love for the official BLUETTI Forum over the years. As BLUETTI continues to grow and evolve, we are committed to creating a more seamless and convenient user experience for everyone. To better connect our products, services, and community interactions, the original BLUETTI Forum will soon be officially discontinued, and all community features will be full…

[BLUETTI_CARE]

Hi @Roguer, thank you for the update. This is indeed a known issue about servers, and we applied an urgent fix on Monday.

Please note that this forum will soon be merged with the App Community. If you have any questions in the future, please get in touch with us through the App Community.

The official announcement is as follows.

BLUETTI Community Migration Announcement

[a5121a16-cf68-4d67-8e40-15457c9a3076] Dear BLUETTI Members , We would like to sincerely thank all of you for your continued support and love for the official BLUETTI Forum over the years. As BLUETTI continues to grow and evolve, we are committed to creating a more seamless and convenient user experience for everyone. To better connect our products, services, and community interactions, the original BLUETTI Forum will soon be officially discontinued, and all community features will be full…

[BLUETTI_CARE]

Hi @danquadros, thank you for letting us know. This is indeed a known issue about servers, and we applied an urgent fix on Monday.

Please note that this forum will soon be merged with the App Community. If you have any questions in the future, please get in touch with us through the App Community.

The official announcement is as follows.

BLUETTI Community Migration Announcement

[a5121a16-cf68-4d67-8e40-15457c9a3076] Dear BLUETTI Members , We would like to sincerely thank all of you for your continued support and love for the official BLUETTI Forum over the years. As BLUETTI continues to grow and evolve, we are committed to creating a more seamless and convenient user experience for everyone. To better connect our products, services, and community interactions, the original BLUETTI Forum will soon be officially discontinued, and all community features will be full…

[GregM]

@BLUETTI_CARE. Yes. I can confirm that cloud based access and OAuth are both back up an running normally as of yesterday morning for both my Elite 200V2 and my customer’s RV5 based power system.

Thank you for acknowledging and promptly fixing the issue.

[BLUETTI_CARE]

Hi @GregM, thanks for the update. We’re glad to hear that both your device and your customer’s are working properly again.
The weekend is approaching, wish you a nice weekend!

[Yazz]

My AC300’s and my Apex 300"s are now all online!
WiFi working great.
It always seems to happen when I travel. LOL

[BLUETTI_CARE]

Hi @Yazz, thank you for your update.
We are glad to hear that!