My new AC180 keeps turning completely off even though ECO mode is disabled for AC

Hi @Mithiin and @Svitoch, Now I have applied to upgrade your firmware.
Our IT department will push the latest version of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it does help.

@BLUETTI_CARE
I have the same problem, please help, I cannot use it as UPS as it is.

Hi @Hubris, Now I have applied to upgrade your DSP.
Our IT department will push the latest version of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it does help.

Дякую, після оновлення працює як ups, поки без нарікань, спостерігаю далі.

Hi @k123z, Thank you for letting us know.
We hope everything goes well.
Please feel free to contact us if you need our help.

My brand new AC180 shuts off completely when AC charge is 100% after 30 min. How do I handle this? Cannot use as a USP.

…no updates available.

Does this happen when there is no load, or a very small load, connected? If so they you may need to turn off the ECO mode for the AC output.

Same problem, AC180 randomly shuts down, doesnt matter if battery is full or not or if its plugged in or not.

I have corroded electronics inside my ac180. Can I have it repaired under warranty?

AC180. My AC180 turns itself off even when not in ECO mode, making it a poor choice as a UPS. I understand from this thread that there is a firmware update available to be pushed to our machine. Please do so for me. Thank you.
AC1802438002032967
ARM v2107.03
DSP v2102.04
BMS v1052.03

Hi @sgiersch, Now I have applied to upgrade your firmware. Our IT department will push the latest version of firmware to your unit next Monday.
Please upgrade the firmware then. Please do not load any device when upgrading it.

My AC180 also suffer this issue, ECO mode all disabled.

AC1802338000851412
ARM v2074.07
DSP v2078.06
BMS v1033.12