Sorry to read about your accident. Have you asked Bluetti for service or a replacement? They have a warranty replacement plan for most of their devices.
I’m still chatting with Max from Bluetti support via email. I’m trying to get clarification on over-voltage protection on the EB3A. So far I’ve been offered a new EB3A for $209.
I would have thought over voltage protection on such an expensive product would be standard.
With the multitude of different voltages possible the odds of this happening is overwhelming.
62 volts was applied to the dc input charging port. Since this is considerably over the input voltage limit, I’m not sure why a warranty replacement would be appropriate.
That was definitely my reaction as well, especially with how easy and likely an over-voltage is. I was extremely surprised that such a low relative voltage caused terminal damage!
I made the exact same mistake (60V DC into an EB3A - I was in a hurry / not thinking and connected the DC charger I use for my AC300). I requested service through the Bluetti app, describing exactly what I’d done. They said it was $100 to fix it, plus I pay for shipping to them (the $100 includes shipping back to me). I’m about to ship it off, so we’ll see how it goes.
Don’t want to think about that, for sure! This has definitely given me something else odd and unexpected to add to my search criteria for battery banks, it’s not something I was expecting to be a potential issue until I ran into the forum here and these specific discussions!
I know this is a older thread but what was the outcome? Send it off for repair or buy a new one? If it were me I might have tried replacing the blown caps myself to see if I could do it.
Something strange happened to mine. Made coffee in my RV. Was drawing about 450 watts them clucked off suddenly. Started the solar panels then started recharging from zero