Charging when grid voltage < 200

Hi @Vadym5, thank you for contacting us. It seems you have clicked our link and filled out the form before. Is that correct?
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

1 Like

@BLUETTI_CARE worked for me, thanks!

Hi, does it will work for handsfree 2 model? (already filled the form)

Handsfree22449000145477
dsp 2162.05
170v

Hi @ArtTheBell, that’s great, thank you for letting us know!

Hi @aeratiel, we have indeed received the form you submitted and have asked the technical team to push the new firmware.
However, they informed me that no new firmware is available at the moment. Please use a voltage stabilizer first.