Baddest Service ever in my live

Since 30 November I’m waiting to get my money back. I cancelled my order. Days later : Are you sure to cancel?
Instead of cancelling the company tried to deliver.I denied to deliver the parcel at the 12. of December.
Mails later no answer. Todays answer : Happy Christmas.
No money returned up to now. 1899€ paid via paypal.
What to do? No possibility to phone and talk to someone.
Only chance ist to go to a lawyer and try to get my mony back
Baddest expiriance of my life

you say you paid with PayPal so you’re safe, open a report with PayPal and you’ll see that it resolves

I’m sorry
That’s not correct.
If you refuse acceptance, you no longer have a claim via paypal.
That’s what they told me me when I tried to open a case.

@BLUETTI please refund SPF-EU-22862