AC500 Statistics in the APP don't work

[bluetti_johnmymrykcom]

[bluetti_johnmymrykcom]

[Czimme]

Update: after contacting bluetti support via sale-eu@bluettipower.com I got a new IOT Version:

„We would like to tell you that our team has pushed the IOT 9041.10 latest version to your machine…“

Since this update - without interruption of the load - everything seems to be fine again.

Thx a lot bluetti support!

[Akel]

Hello BLUETTI_CARE,
since today the statistics of my AC500 no longer work.
Here are my data:

Please help me to solve this problem.

[bluetti_andrewetlcoza]

I have a new app update today.
They have removed, but rationalised the stat reporting part of the app.
However, the connectivity switched to Bluetooth only until I shutdown and rebooted my AC500.
Now all is good again and seems to be working fine again.