AC200PL and the state of AC output after restart

[BLUETTI_CARE]

Hi @qualia, thank you for your update.
I have applied to upgrade your IoT to our IT department according to your request. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

[qualia]

Hi @BLUETTI @BLUETTI_CARE, I have updated the IoT firmware on my AC200PL. Current system:
IoT: v9041.15
ARM: v2140.07
DSP: v2130.13
S/N: AC200PL2402000461680
Bluetti App: v3.0.9

Issue: The app fails to sync and display the real-time status of the station’s settings (AC/DC outputs, Power Lifting, Eco Mode, etc.). All toggles appear as “Off” in the app, even when they are active on the station.

Behavior Details: Controlling the station via the app works. For example, turning on AC Output or Power Lifting via the app executes the command on the unit.However, UI toggles in the app remain in the “Off” position. Manual physical state changes on the station are not reflected in the app.

Troubleshooting Done: Reinstalled the Bluetti App. Cleared the app cache. The issue persists on Android & iOS. Please advise on a solution or a firmware fix.

[BLUETTI_CARE]

Hi @qualia, thank you for letting us know.
This issue is very rare. Could you please record a video of your app operation, upload it to Google Drive, and share the link with us? We will then conduct further analysis of the problem.

Please note that this forum will soon be merged with the App Community. If you have any questions in the future, please get in touch with us through the App Community.

The official announcement is as follows.

BLUETTI Community Migration Announcement

[a5121a16-cf68-4d67-8e40-15457c9a3076] Dear BLUETTI Members , We would like to sincerely thank all of you for your continued support and love for the official BLUETTI Forum over the years. As BLUETTI continues to grow and evolve, we are committed to creating a more seamless and convenient user experience for everyone. To better connect our products, services, and community interactions, the original BLUETTI Forum will soon be officially discontinued, and all community features will be full…

[qualia]

Hi @BLUETTI_CARE,

I have recorded a video demonstrating the issue.

Video summary:

• I enabled AC Output via the app: the station executed the command, but the app UI failed to update and still shows it as “Off”.
• I enabled Power Lifting via the app: the station responded correctly, but the app status remained unchanged.
• This sync issue applies to all other settings as well.

The video also displays the current Bluetti App and AC200PL firmware versions.

Video link: https://drive.google.com/file/d/1j4vMgk7B-3iu5pWWEkbhoc8RkUiGTZaO/view?usp=sharing

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[Alex_Ri]

Hi @BLUETTI @BLUETTI_CARE
Please upgrate my AC200PL to the version with AC State Recovery.

SN: AC200PL2546110561410
IoT: v9041.11
ARM: v2140.05
DSP: v2130.13

[BLUETTI_CARE]

Hi @Alex_Ri, thank you for contacting us.
I have applied to upgrade your system to our IT department. If the new firmware is available, they will complete the push within 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Please let us know if it works.

Please note that this forum will soon be merged with the App Community. If you have any questions in the future, please get in touch with us through the App Community.

The official announcement is as follows.

BLUETTI Community Migration Announcement

[a5121a16-cf68-4d67-8e40-15457c9a3076] Dear BLUETTI Members , We would like to sincerely thank all of you for your continued support and love for the official BLUETTI Forum over the years. As BLUETTI continues to grow and evolve, we are committed to creating a more seamless and convenient user experience for everyone. To better connect our products, services, and community interactions, the original BLUETTI Forum will soon be officially discontinued, and all community features will be full…

[BLUETTI_CARE]

Hi @qualia, thank you for providing the detailed video.

Regarding the issue where the App interface status fails to update synchronously, it appears to be caused by a cloud response delay. To help us further troubleshoot the cause, could you please try switching to a Bluetooth connection for testing? This will help us verify whether this issue is caused by network latency or other systemic reasons.

In addition, did this problem occur after a recent firmware upgrade (such as the IOT or ARM firmware)?

We look forward to your reply so that we can provide you with a more accurate solution.

[qualia]

Hi @BLUETTI_CARE,

The issue first appeared right after upgrading the ARM firmware from v2140.05 to v2140.07.

Additional details:

• The bug persists regardless of the connection type (Bluetooth or Cloud).
• Subsequent update of the IoT firmware from v9041.10 to v9041.15 did not resolve the problem.
• Reinstalling the Bluetti App on both Android and iOS yields the same incorrect behavior.

[Alex_Ri]

Hi @BLUETTI_CARE
I received the new IOT firmware and successfully updated my AC200PL to version v9041.15. Unfortunately, nothing has changed, and the option to enable AC recovery mode is not found. Please check on your side to see if there might be a problem.