Same issue. Please fix this brick
Update on the situation,
I still have not received a response from bluetti support.
My box is now repaired by poweroak, but I will definitely not update in the future.
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No position here in the forum to this problem on the part of bluetti, no help, how to repair the no longer working devices the fastest way.
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Such a problem can always happen, but a company should not play dead afterwards, and try to sweep the error under the carpet.
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I will not recommend bluetti after this disaster.
Support is different.
you actually sent that 60lb brick for repairs?
Such a huge inconvenience for a simple software fix.
I still have bluetooth connection; just no firmware update option, even logged in, app still remains 1.3.4
seriously, who is responsible for lack of quality assurance that litterally bricked everyone for the most part who owns these units.
Its ironic; this treacherous firmware acts like a kills switch in the worst possible time, ya know flood, blizzard, etc
hello, is there already news. maybe an alternative way to update the firmware on the components?
Or the elekztonik once completely to unstromen and reset?
greetings