I don’t think you will be able to get a work around with out having to go back to the supplier/vendor of the unit. it will need someone fairly technical to understand what you require.
Yeah, you have a point. I will see if I can get them to give the vendor’s contact details. Thank you for the help, much appreciated.
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It seems that you need to contact your seller for an unlock code. If they can’t or don’t want to supply it, arrange a return/refund from your seller for non-conformity.
Unless you rented the unit or have a pre-paid system. Then you may need to make a payment to use solar power. (Pay-as-you-go)