Hi @BLUETTI_CARE ,
Thank you for the explanation.
Yes, please send the update for me to try out.
Thank you
Hi @Pletenets, Now I have applied to upgrade your firmware. Our IT department will push the latest version of firmware to your unit in 12 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
Regarding the repair issue, we understand that the repair process in Ukraine is very inconvenient. Since the operation of the fan does not impact the usage, we will do our best to help optimize the system according to your needs. However, at this point, there is no need for a repair.
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Hi @snmya, The new firmware for the AC180P has not yet been completed and is expected to be released in March. Please wait till next month.
It would certainly be more convenient if an app could be developed to enable the shutdown function for the AC180P. However, we do not have specific information on this at the moment.
Hi @Tezzabee, Now I have applied to upgrade your firmware. Our IT department will push the latest version of firmware to your unit in 24 hours.
Please upgrade the firmware tomorrow. Please do not load any device when upgrading it.
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Спасибо.
А в этой новой для меня прошивке уже будет добавлена опция включения AC после полной разрядки?
Или это уже потом ещё нужно будет просить там это включить?
Hi @Pletenets, After upgrading to the new firmware, this feature will automatically activate and does not require manual enabling.
Once upgrade the firmware, it will remember the AC/DC switch settings when the SOC drops to 0%.
When power is restored and the SOC reaches 5%, the settings will automatically revert to the previously remembered switch state.
Please note that when the AC power source is connected, the output settings will be restored immediately once the SOC reaches 5%. Without AC input, the settings will enable only restoration after the SOC reaches 5% and remains stable for 30 minutes.
Да я это знаю, меня устраивает это.
Я просто хотел уточнить в этой последней прошивке уже будет и автоматическое подключение AC и может быть решена проблема с работой вентилятора,как в моем случае?
Хочу еще поделится своими наблюдениями по поводу постоянной работы вентилятора,которую описывал више.
Сегодня провел эксперимент,в приложении переключил режим зарядки из тихого в стандарт и вентилятор стал работать с перерывами,то включается,то выключается.
Включаю режим зарядки на тихий,и он работает постоянно.
Тоже самое и когда станция заряжается в режиме тихий,вентилятор работает постоянно.
Похоже проблема где то в прошивке,связанная с режимом тихий.
Возможно это поможет техническому отделу разобраться и сделать работу вентилятора адекватной.
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Hi @Pletenets, We have already applied to push the new firmware to you. It is typically completed within 24 hours, so please proceed with the upgrade tomorrow.
Yes, the new firmware includes a feature that remembers the AC output state prior to a power outage.
However, this firmware is unrelated to the fan and is unlikely to alter the conditions under which the fan activates.
We have forwarded your test results to the research and development department.
Thank you for your feedback, as it is invaluable for our further studies.
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Hi @BLUETTI_CARE . I tried to upgrade yesterday, but there was no upgrade available in my app. Could you look into that please? Thank you
Спасибо.
Подскажите,а будут вообще заниматься проблемой работы вентилятора,или мне не стоит ждать каких то изменений в будущем в прошивках.
Может можно проверить там что то с учётом информации, которую я описал выше?
Спасибо
Hi @Pletenets, The current firmware indeed does not allow the fan to be turned on or off according to personal preference. It is unlikely that there will be a new firmware specifically addressing the fan operation time in the future.
The battery management system adjusts the fan operation based on the measured internal temperature.
We recommend placing the device in a well-ventilated and suitable indoor environment, and please do not stack items on the device to avoid dust accumulation.
This might be helpful.
Hi @Tezzabee, We have urged the technical department to push the new firmware ARM v2751.71 again.
They informed me that this new firmware is temporarily incompatible with other new firmware. After upgrading to this ARM v2751.71, your AC70 will not be able to receive other batch-pushed firmware.
However, if you need, we can help you revert to the original firmware, and then you will continue to receive other new firmware updates.
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Hi, @BLUETTI_CARE !
If I understood you correctly - this feature request has already implemented in the new firmware for AC180P?
If so - could you please new firmware to my devices?
SN: 2438000816752
IoT: v9046.01
ARM: v2125.03
DSP: v2126.03
BMS: v1048.05
SN: 2428001249668
IoT: v9046.01
ARM: v21125.02
DSP: v2126.02
BMS: v1048.03
Hi @cappajet, The new firmware for the AC180P has not yet been completed and is expected to be released in March. Please wait till next month.
Please contact us at that time.
Hi @BLUETTI_CARE ,
Thank you for all your help with this , contacting the technical dept etc. I think I will wait until the update is refined a bit more and doesn’t prevent other updates on the AC70. Could you let me know when that is the case please? Thank you
Hi @Tezzabee, Thank you for getting back to us so quickly.
We have pushed the new ARM2751.71 to your AC70, you can upgrade it whenever as you wish.
Due to the limited number of similar customer requests, it is unlikely that we will have other batch-pushed versions in the near future. I’m afraid we cannot provide you with a specific timeline.
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Привет
Мне не нужно,что б я управлял сам работой вентилятора.
Просто есть проблема в работе вентилятора в режиме зарядки silent,он все время работает,и при зарядке и при работе в режиме ups cactom.
Проблема в этом, может можно в прошивке или программе это исправить?
Но ведь в режиме зарядки в стандарт этой проблемы нет.
Значит проблема не в температуре аппарата,а в алгоритме работы.
Если это можно устранить,это было бы не плохо.
Ведь режим заряда на то и тихий,что б вентилятор работал ещё меньше,а не постоянно.
Спасибо
Привет
Уже прошло 8 дней но никакого обновления на мою странцию ac200pl так и не пришло
Hi @Pletenets, We realize that you are particularly concerned about the fan issue, but we do not have firmware specifically for the fan. Therefore, we haven’t pushed any firmware yet.
Please note that the new firmware can only address the functionality of saving output settings. Are you sure you still need it?
Once confirmed, we will push it to you immediately.