Just saw a comment on amazon on the Charger1 posted 3 days ago about somebody getting G003 on an Astro van - he is measuring 14.5V from the alternator.
Seems more and more that the Charger1 doesn’t work in the 14.x…
Did anybody that ever got a G003 error got it working after getting it repaired ? Still waiting on Bluetti support to send me info for sending them the info so my units get repaired.
@chauffeurdevan I think we may have discovered the fault and that is it can’t cope with the voltage being to high but I would have thought as most campers are vans this would have been something @BLUETTI would want be able to fix with a firmware update to make the voltage range wider aka 12v to 15v
Hi @chauffeurdevan, I believe this service representative might be lacking experience.
Please let us know your service ticket number, and we will contact customer service on your behalf to inform them that there is no need to ask the customer to remove the 6AWG cable.
Our goal is to resolve the issue as quickly as possible, not to create more trouble for the customer.