Bluetti AC180P randomly shutdown after grid disconnection

Product Discussion BLUETTI AC Series
44

Please update my power station.
AC180P2342000699453
ARM version v2089,03
DSP version v2088,02
BMS version v1039,01

45

выключается в режиме UPS. Пожалуйста, пришлите новую прошивку.!!! СН:
AC180P2344003056736
АРМ V2089.02
DSP V2088.02
BMS v1039.01

46

Hi @BLUETTI_CARE, I’ve updated the firmware, but faced with one bug. I’ve changed charging mode from silent to standard, and now I cannot change it to anything else. The other options like eco mode or screen auto sleep are working fine. And for me personally it’s a very big problem, as I charge the station over night. Please, can fix it?

47

Hi @BLUETTI_CARE. That’s the application bug. I checked the feature on iPad runing 2.3.2 version of the application, and it works. iPhone on 2.3.3 has a bug with charging mode changing, it is not changing it at all.
Please, fix it, it is horrible experience for the product that worse 1k usd.

48

Good day!
I have 2 Bluetti AC180P stations, one with a load of 120w lasts 9 hours, the other with the same load lasts 3 hours. It seems to me that there may be a problem with the software and its updates. Tell me what to do?

Number:
AC180P2349001699793

49

I sent the serial number 15 days ago but still haven’t received the update. Could you please send me an update as the problem still exists. Thanks!

50

I sent the serial number 7 days ago but still haven’t received the update. Could you please send me an update as the problem still exists. Thanks!

51

Hi, please provide firmware update. I have the same error with shutdown. @BLUETTI_CARE
Ac180p2349001477562
Arm: v2089,02
Dsp: v2088,02
Bms: v1039,01

52

Thank you, the updated firmware works good

53

I have the same problem…
when at 100% battery and losing power from the grid the station shut downs by itself (randomly).

ac180p2349001218963
ARM: 2089.02
DSP: 2088.02
BMS: 1039.01

54

@andrii_dub This issue is with the app, and it has already been fixed. You need to upgrade to the latest APP version. This issue usually only occurs on iOS system.

55

To maintain consistency of the thread and focus on resolving the AC180P issue, I have forwarded the above SN and version number to the BLUETTI_CARE team. The firmware update is expected to be pushed within 24 hours, and this thread will then be closed.


For any similar feedback in the future, please continue posting in the following thread. Thank you for your understanding and cooperation.

56